Privacy Policy

1.1 Account Information: When you create an account, we collect your name, email address, phone number, location, and professional information.

1.2 Profile Data: For volunteers, we collect skills, experience levels, work preferences, and causes of interest. For NGOs, we collect organization details, registration information, and project requirements.

1.3 Usage Data: We collect information about how you use the Platform, including pages visited, features used, and interactions with other users.

1.4 Communications: We store messages and communications between users on the Platform to facilitate project collaboration.

We use your information to:

• Provide and improve the Platform services
• Match volunteers with appropriate NGO projects
• Facilitate communication between users
• Send notifications about projects, applications, and platform updates
• Verify NGO legitimacy and maintain platform security
• Analyze platform usage to improve user experience
• Comply with legal obligations

3.1 Between Users: Your profile information is visible to other users to facilitate matching. Volunteers can see NGO project details, and NGOs can see volunteer profiles who apply to their projects.

3.2 Service Providers: We may share information with third-party service providers who help us operate the Platform (e.g., hosting, analytics, email services).

3.3 Legal Requirements: We may disclose information if required by law or to protect our rights and safety or that of others.

3.4 With Your Consent: We may share information with other parties when you give us explicit consent to do so.

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure authentication using Better Auth with MongoDB
• Regular security audits and updates
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

You have the right to:

• Access and download your personal data
• Correct inaccurate information in your profile
• Delete your account and associated data
• Opt-out of non-essential communications
• Control visibility of certain profile information
• Object to processing of your data for certain purposes

To exercise these rights, please contact us at privacy@justbecause.asia or through your account settings.

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or compliance purposes.

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings, but disabling cookies may limit platform functionality.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on the Platform. Your continued use after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@justbecause.asia
Platform: JustBecause.asia